Customer Service position at Superpedestrian, creator of the Copenhagen Wheel

Superpedestrian brings together a team of designers and robotics engineers with one vision: transforming urban mobility. Our first idea? Pedal power. The Copenhagen Wheel transforms your bicycle into a smart electric hybrid, quickly and easily. The Wheel contains a motor, batteries, multiple sensors, wireless connectivity, and an embedded control system. The Wheel learns how you pedal and integrates seamlessly with your motion, multiplying your pedal power 3x—10x. It makes hills feel flat and distances shrink, so you can cycle just about anywhere.

We are seeking a Customer Service Specialist who will serve our customers by providing them with product information and helping resolve service issues. We are looking for a highly motivated individual who is adept at operating effectively during periods of high pressure while maintaining consistent results.

To work with us, you don’t have to be the world’s most obsessed cyclist, but you should possess a strong desire to change the way people everywhere move about cities. We’re revolutionizing personal transit for a sustainable future.This is a great position for a recent liberal arts grad with excellent writing skills who is looking for a job at an exciting workplace with benefits. It would be an excellent addition to individual artistic or theatrical pursuits in the Cambridge/ Boston area!

Learn more and apply through SUCCESS (Job ID# 18174)

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