A week ago, ITS: hosted our counterparts from Colorado State University-Pueblo, Pikes Peak Community College, and University of Colorado at Colorado Springs on campus in the Spencer Center Board Room. The group discussed the good, the okay, and the challenging with regard to customer service in IT. Our own Jim Schulz caught a more relaxing moment after the formal meeting was over:
Many common themes arose during the meeting, from most everyone agreeing our Help Desks are all very responsive and helpful (!) to phishing scams being problematic. David Ziemba also gave a very brief update to the group about the Raspberry Pi user experience project on campus (he gave a more detailed presentation about this at the division meeting on Monday, 11/2/15). Everyone was intrigued and several people wanted more details.
IT representatives from each school get together about once per quarter to discuss various IT issues. The next meeting will be hosted by CSU-Pueblo.
Thanks, Jim, for the photo!
ITS:Always fun, never boring
Respectfully submitted,
Linda Petro
