Notes from the Thursday, May 10, 2018 ITS: Division Meeting

Guest Speaker – Tammy Terwelp, the General Manager of KRCC, visited and talked about exciting updates in KRCC’s programming. She shared the future plans for KRCC with the ITS: division.

Reorg Update – Linda spoke on Brian’s behalf and gave an update on the upcoming reorg. Brian thanked the division through Linda for sharing ideas and is expecting to have decisions soon.

Golden Ticket Winners – The winners of the Golden Ticket drawing are: Angie, Rossie, Liz, Don, Keith, and Lucie. The winners can choose from a year of free parking or a vacation day.

OS Tickets (Cherwell Replacement) – Katharina and Chad discussed the use of configuration items and asset management, access to legacy Cherwell data, potential changes to ticket workflow, and timing for starting OS Ticket and leaving Cherwell.

All Other Business

  • Weston suggested to have our next division meeting in WebEx to test out the environment.
  • Chad gave an update on eSports and hopes to host a championship on campus.
  • Tulio gave update on certification classes and requested staff to help teach classes.
  • Matt talked about the finalized drone policy.


Minutes submitted by: Lucie Tennis

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TED O’Clock – The best kindergarten you’ve ever seen – April 27, 2018

Jeff H. presented a talk by Takaharu Tezuka: “The best kindergarten you’ve ever seen”. The talk showed a kindergarten in Japan that was designed with kids (and teacher’s sanity) in mind. The interactive kindergarten encourages imagination and physical activity; it lets kids be kids.

“At this school in Tokyo, five-year-olds cause traffic jams and windows are for Santa to climb into. Meet: the world’s cutest kindergarten, designed by architect Takaharu Tezuka. In this charming talk, he walks us through a design process that really lets kids be kids.”

The talk was followed by discussion about the benefits of play and physical activity at a workplace. Jeff’s talk had a great response and was attended by quite a few men and women of ITS:.

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ITS: Attends Educause Live! Webinar

A group of interested men and women of ITS: gathered yesterday to attend a webinar hosted by Educause: ‘Gender Identity in Higher Education: How Technology Can Support (or Limit) Inclusiveness on Campus.’ The archived webinar and supporting documents can be accessed here


In attendance: Sean R., Jeff H., Liz S., Mel R., Lucie T., Jim S., Jim G., Manuel R.

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Notes from the Thursday, April 12, 2018 ITS: Division Meeting

Message from Brian – Brian thanked the division for ideas that have been shared with him and encouraged staff to schedule 1 on 1 meeting with him through the end of April to discuss reorg.

Guest Speaker Beka Adair ‘16 – Beka Adair, the Assistant Director of QUAD Innovation Partnership and CC Alumna, discussed her experiences prior to CC and introduce QUAD to the ITS: division.

Report from David Z. – David discussed additional savings through the work of the Budget Committee and asked for feedback regarding a budget proposal shared with the division via email. David also gave an update on VOiP: the first successful phone call through the new phone system has been place.

Mobile Team and Cloud Updates – Katharina discussed the Mobile Team updates and talked about future goals. Rossie talked about dotCMS moving to cloud and going live in the summertime.

Annual Report Items – Linda asked the division to start gathering and sharing data and events for the 2017-2018 annual report, which will be due in mid-August.

eSports Team Update – Chad updated the division on eSports Team. The team is expecting new jerseys and is hoping to host tournaments on campus in the near future.


Minutes submitted by: Lucie Tennis

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TED O’Clock – Build a tower, build a team – March 30, 2018

Matt G. had a challenging activity prepared for the division. Using the marshmallow and spaghetti challenge from Tom Wujec’s “Build a tower, build a team” TED  talk, Matt had three teams compete in building the highest spaghetti tower that is able to hold a marshmallow for longer than few seconds. All teams had fun and learned a few things along the way.


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Notes from the Thursday, March 8, 2018 ITS: Division Meeting

Introduction of New Staff – Katharina introduced Narendher Takkarsu, who has filled the Mobile Systems Administrator position on Katharina’s team. Matt introduced Mike Palamara, the new Instructional Technologist on the Educational Solutions team.

Transition Strategy – Brian discussed the transition strategy following the departure of Vish Paradkar. Brian invited the men and women of ITS: to meet with him about suggestions and concerns.

Future Team Update – Dan gave an update on what the Future Team has been doing.

Mobile Team and Back Up Updates – Keith discussed the Mobile Team updates and talked about back-up plans.

Budget Reduction Update – David talked about the updates and success of the Budget Reduction Team’s work.

Minutes submitted by: Lucie T.

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TED O’Clock – How I became 100 artists – February 23, 2018

Linda presented a wonderful TED talk – “How I became 100 artists” – about staging an international art show with work from 100 different artists – by Shea Hembrey.

Mr Hembrey didn’t like the art he saw around him, so he created his own. Each of the 100 artists are unique and vastly different, and yet the same. The  mind-bending talk explored the creativity and skill diversity one artist is capable of. The men and women of ITS: enjoyed this witty and thought-provoking show.

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Notes from the Thursday, February 8, 2018 ITS: Division Meeting

Dan talked about the most recent meeting of the Future Technology Team and encouraged the Division to attend future meetings. Dan’s team has decided not to continue with the charging stations in the Tutt library. The team is open to suggestions and questions.

Brian discussed the satisfaction survey results, as well as an update on the Provost search.

David Z. reported on the work the budget committee has been doing. The group has identified multiple areas and contracts that can be cancelled or renegotiated. David also gave an update on the back-up project, disaster recovery, and VOiP. He is hoping that the new phone network system will be fully implemented and functional by Block 1 in summer of 2018.

Katharina’s and Matt’s teams are in the final stages of hiring for their open positions. They are not able to share any names yet.

Linda gave an update on The Big Idea and a shout out to the AV team. This year is the first year for The Big Idea to be available with Closed Captioning.l

Chad talked about eSports. Chad is hoping for a dedicated space for the teams to meet and practice. He is also working on improving visibility.

Tulio leads A+ certification classes. The class meets once a week for one hour. Students are able to become certified upon successfully completing the class and certification.

Minutes submitted by: Lucie Tennis

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TED O’clock – What I learned from 100 days of rejection – January 26, 2018

The ITS: Team gathered on Friday to watch Jia Jiang’s journey through 100 days of rejection. His “What I learned from 100 days of rejection” talk was interesting and thought-provoking, and resulted in a discussion of our own attempts at conquering rejection and fighting through preconceived notions and assumptions.

“Jia Jiang adventures boldly into a territory so many of us fear: rejection. By seeking out rejection for 100 days — from asking a stranger to borrow $100 to requesting a “burger refill” at a restaurant — Jiang desensitized himself to the pain and shame that rejection often brings and, in the process, discovered that simply asking for what you want can open up possibilities where you expect to find dead ends.”


Thanks to all in attendance! I am looking forward to the next one.

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TED O’clock – This is what happens when you reply to spam email – January 12, 2018

“Suspicious emails: unclaimed insurance bonds, diamond-encrusted safe deposit boxes, close friends marooned in a foreign country. They pop up in our inboxes, and standard procedure is to delete on sight. But what happens when you reply?”

On January 12, 2018, the team shared hot breakfast, laughs, and personal experiences while watching James Veitch describe his encounter with email spammers in his “This is what happens when you reply to spam email” TED talk from 2016. The talk generated discussion about safety and how dangerously far these scammers are willing to go in their quest for money or retaliation.

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