Fidelity Investments

2020-2022 Undergraduates – Full-Time Inside Sales

Fidelity InvestmentsSmithfield, NC and 7 more

About the role

Application deadlineDecember 31, 2022 9:55 PMPosted dateJanuary 24, 2022US work authorizationRequired


Apply Externally

Role Description

“Fidelity believes in, and is committed to, fair and consistent treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindness, compassion and respect.” Abby Johnson | Chairman & CEO Fidelity InvestmentsIs it time to explore new challenges in your career?Join a team that’s an industry leader in innovation and invests in you with key product and service offerings, groundbreaking technology, and a premier investment platform. We empower professional growth, flexibility and support thus enabling long-term success for you and our clients. Your desire to grow and learn within the industry will open the door to a career path full of professional rewards.We believe your natural resourcefulness unlocks new opportunities and your communication skill opens customers’ minds. We know you will inspire client dedication and engagement to develop long-lasting positive relationships with Fidelity.Relocation assistance may be available for those who meet eligibility requirements.The Expertise We’re Looking For

  • Outstanding customer relations experience
  • Sales experience is a plus
  • FINRA Series 7 OR ability to acquire series 7 upon hire
  • High degree of motivation and able to work collaboratively
  • Knowledge of a consultative relationship process helpful

The Purpose of Your RoleAs part of the Workplace Planning and Advice outbound and inbound call team, you will start your journey in our multi-stage development program to a career in planning and advice. Engaging inactive and active 401(k) participants to introduce them to our services and guide them through all their available options. You’ll connect with our clients to build effective relationships through calling and engaging warm leads as well as taking inbound calls.You will be supported in learning the business and building skills in Fidelity’s Relationship Model, our planning culture and how to best leverage technology to help our clients. Our top-quality training resources will ensure you have all the answers you need to provide clients with the best planning and advice – and to get the results you are striving toward.The Skills You Bring

  • An understanding of a sales process, including customer calling and working with warm leads
  • Active listening and time-management skills
  • Being coachable, collaborative, and curious are your “go to” attributes

Our Investments in YouWe believe it is important to approach life holistically. Our benefit programsare crafted to help you and your loved ones strike the right balance. Sound too good to be true? See for yourself and learn more about our benefits offerings:

Training for Your RoleWe offer a paid, industry-leading development program that will fully prepare you to engage with customers while obtaining your Series 7 and 66 licenses.

The Value You Deliver

  • Introducing 401(k) participants to business partners to have appropriate Investment Solutions conversations
  • Building rapport and opening a conversation with Fidelity clients through profiling and utilizing consultative skills with client interactions
  • Learn book-management skills and effectively handling leads through lead utilization
  • Set up targeted appointments to address client needs related to products and services
  • Respond to inbound inquiries to meet existing client needs

How Your Work Impacts the OrganizationThis role is part of Fidelity’s Workplace Planning and Advice group. The group operates within our Personal Investing business unit. We believe in building relationships, not just in building sales or building our assets. After all, our clients will place their investments, their savings, and their futures in your hands.We believe in being #DifferentTogether. Fidelity’s nine affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences who come together to create a positive, inclusive workplace for all employees.We continuously strive for a diverse and inclusive workplace where we respectand value our associates for their unique perspectives and experiences.COVID work policySafety is our top priority, so this role will be fully remote for the short term. Once we can be together in person with fewer safety measures, this role will move to our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role.Dynamic working – post pandemicOur aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.

Leave a Reply